DEVELOPMENTS IN SATISFACTION-RESEARCH

This paper reviews advances in the study of satisfaction in the contex t of Social Indicators Research. Five developments are considered: (1) changes in the conceptualization of satisfaction, (2) advances in the measurement of satisfaction, (3) growth of a significant body of comp arative data on satisfaction, (4) the map of satisfaction that emerges from these developments, (5) resulting advances in understanding of t he appraisal-process, and (6) developments in the use of the satisfact ion concept in wider conceptions of welfare.