N. Phillips et al., PROGRESS AND EVALUATION OF A CONSULTATION-LIAISON PSYCHIATRY SERVICE TO AN OBSTETRIC-GYNECOLOGY HOSPITAL, Australian and New Zealand Journal of Psychiatry, 30(1), 1996, pp. 82-89
Objective: Recently we described the establishment and first 6 months
of a psychiatric consultation-liaison service to a Melbourne obstetric
-gynaecology teaching hospital, The follow-up report evaluates the ser
vice in two ways: first, it compares referral data for the 12 months o
f 1992 with that of the first 6 months of operation in 1990; and secon
d, it reports on results of a survey of referrer and patient satisfact
ion with the service. Method: Referral data were collected for the dat
a comparison from the consultation-liaison referral book and patients'
files, Referrer and patient satisfaction was evaluated by questionnai
res sent to 45 medical staff, 7 charge nurses, and 100 consecutive pat
ients. Result: A fairly constant referral rate for inpatients has emer
ged at 0.8%, this very low referral rate being some cause for concern,
An internal shift in the type of referrals over time has developed, w
ith an increase in obstetric and a decrease in gynaecology referrals,
High referrer satisfaction, with 86% of the doctors finding the consul
tation(s) ''very'' or ''quite'' helpful, and high patient satisfaction
, with 83% of respondents having found the consultation(s) ''very'' or
''quite'' helpful, was found. Conclusions: Despite high referrer and
consumer satisfaction, and objective evidence of need, this pioneering
consultation-liaison service in obstetric-gynaecology continues to be
grossly under-utilised. Increasing the referral rate will be one of t
he greatest challenges in the future of this service.