An ambulatory care certificate program tailored to meet the educationa
l needs of Department of Veterans Affairs (VA) and Navy pharmacists is
described. In 1992, the College of Pharmacy, University of Illinois a
t Chicago, worked with the VA and the Navy to design an ambulatory car
e certificate program for pharmacists in VA and Navy hospitals. The pi
lot course consisted of 103 hours of didactic and experiential educati
on. The 10 didactic modules covered both disease manage ment and clini
cal skills. The experiential component incorporated pharmaceutical car
e steps as applied to therapeutic areas taught in the course. Although
the pilot course met most of the original objectives, several unantic
ipated problems emerged, including distance learning issues, the numbe
r of hours for completing the course requirements, learner variance, t
he impact of institutional support on participants' academic success,
participants' difficulty in assimilating education into practice, and
difficulty with the clinical evaluation tool developed for the course.
The course was modified over the next year to address these problems.
Now in its fourth year, the course is offered nationally to the VA an
d the Department of Defense. In the first three years, 72 of 99 enroll
ed pharmacists completed the course. An ambulatory care certificate pr
ogram helps Navy and TIA pharmacists develop patient care skills.