The aim of routine utilisation review is to identify patients who are
inappropriately place in an acute unit and who could be alternatively
treated in a lower technology facility. Utilisation review was designe
d as a means of cost control in the USA, but problems with rising emer
gency admissions and consequent acute bed shortages in the UK have led
to a substantial and growing interest in the concept of appropriatene
ss and in the development of utilisation review instruments. Appropria
te care is not necessarily the same as efficient care, however, and in
appropriate care could potentially be more cost-effective than the alt
ernative. This will depend on, first, whether the design of utilisatio
n review instruments is such that they will encourage efficiency, and
second, whether efficiency objectives would be met by the application
of utilisation review in the context of the UK health care system. The
first issue is discussed in relation to the effectiveness of alternat
ive forms of care. The second is discussed in relation to the potentia
l for reductions in cost, the issue of institutional resistance in the
UK, and the validity of utilisation review instruments. The paper con
cludes that the potential impact of utilisation review on technical ef
ficiency in the UK is ambiguous and questions its purpose in the Natio
nal Health Service.