ELABORATING PROCEDURAL FAIRNESS - JUSTICE BECOMES BOTH SIMPLER AND MORE COMPLEX

Past research has indicated the importance of disputant voice in deter mining the fairness of conflict resolution procedures, but some confli cting data have called the role of voice into question. The authors re view the role of voice in procedural fairness and conclude that some o f those negative results were due to a confounded research design. In three studies, this problem was corrected, and additional data were co llected. Contrary to the earlier findings, results show that when, oth er factors are equated, participants prefer the conflict resolution pr ocedures that offer the mast voice. The authors further note, however, that factors such as the role of the decision maker are also importan t in determining fairness.