C. Forza, WORK ORGANIZATION IN LEAN PRODUCTION AND TRADITIONAL PLANTS - WHAT ARE THE DIFFERENCES, International journal of operations & production management, 16(2), 1996, pp. 42
Proposes a framework (developed from an analysis of the existing liter
ature) which will be useful to research the linkages between work orga
nization and lean production practices. The framework considers two ty
pes of work organization practices: type (a) which is directly linked
to lean production practices such as JIT/TQM (worker autonomy, multifu
nctional employees, feedback to workers, etc.) and type (b) which infl
uences the setting up and the maintenance of type (a) practices (train
ing, compensation, etc.). Tests hypotheses concerning the practices wh
ich can be said to be directly linked to JIT/TQM on data collected on
43 manufacturing plants through valid and reliable measurement instrum
ents. The results show that lean production plants seem to use more te
ams for problem solving, to take employees' suggestions more seriously
, to rely more heavily on quality feedback both for workers and superv
isors, to document production procedures more carefully and to have em
ployees able to perform a greater variety of tasks including statistic
al process control. Lean production plants, however, show almost no di
fferences with regard to aspects of work organization which involve hi
erarchy.