Presents a broad review of theory and research about organizations as
social, information processing, interpretive, and inquiring systems wh
ich locates the origins of key concepts behind organization learning.
Shows how different schools of thought explain what is behind routine
versus creative action in organizations, and what might be done to hel
p people collectively unlearn old habits and develop new behaviours. L
ooks at contemporary models and practices, and considers to what exten
t holistic thinking and work arrangements will promote organizational
learning, and how measures to enhance collective consciousness could e
nable people to learn how to learn.