APPLYING THE COMPETENCES APPROACH TO MANAGEMENT - THE EMPLOYMENT SERVICES EXPERIENCE

Many multinational companies have adopted a competence based approach to solving organisational problems. When reviewing its management trai ning, the British Employment Service conducted a postal survey of over 1 000 managers using a competences checklist based on the National Co uncil for Vocational Qualifications/Employment Department competences framework for managers (produced for the government's Management Chart er Initiative). The survey is described, as is subsequent work applyin g the competences checklist/framework approach. Potential strengths an d weaknesses of this approach to job analysis are discussed.