This paper describes the authors' experiences of membrane autopsy proc
edures to identify the cause of poor membrane performance at a Europea
n power plant and the subsequent proposals made for improvement to the
operating, pretreatment and cleaning programmes. The reverse osmosis
(RO) system is a 2,500 m(3)/d unit producing water for cooling purpose
s. The 3-year-old plant experienced continual output loss, which requi
red the membranes to be cleaned on a twice weekly basis, which increas
ed to every 4 days in warm weather. The autopsy objective was to carry
out a destructive analysis on a fouled membrane to identify the major
causes of the fouling. These were identified as being biological in n
ature with the significant presence of iron, which together formed a b
iomass on the membrane surface.