An organization can gain a strategic competitive advantage by achievin
g relatively high differentiation, relatively low cost or some combina
tion of the two. Most experts agree that the way to achieve relative d
ifferentiation and/or relative low cost is through innovation. The eas
iest to introduce, yet one of the most beneficial means of improving i
nnovation, is through the use of creative problem solving techniques b
y individuals and groups. This article describes seven creativity tech
niques that are useful in formulating strategy: brainstorming, storybo
arding, mind mapping, excursion, checklists, morphological analysis an
d lotus blossom. These techniques work, use them or fall behind. Innov
ate or Evaporate! Copyright (C) 1996 Elsevier Science Ltd