BENEFITS FROM EXPERT-SYSTEMS - AN EXPLORATORY INVESTIGATION

Authors
MARTIN B SUBRAMANIAN GH YAVERBAUM GJ
Citation
B. Martin et al., BENEFITS FROM EXPERT-SYSTEMS - AN EXPLORATORY INVESTIGATION, Expert systems with applications, 11(1), 1996, pp. 53-58
Citations number
25
Categorie Soggetti
Operatione Research & Management Science","System Science","Engineering, Eletrical & Electronic","Computer Science Artificial Intelligence
Journal title
Expert systems with applications → ACNP
ISSN journal
09574174
Volume
11
Issue
1
Year of publication
1996
Pages
53 - 58
Database
ISI
SICI code
0957-4174(1996)11:1<53:BFE-AE>2.0.ZU;2-2
Abstract
This study uses data collected from persons in industry and business t o assess benefits derived from expert system technology This work expl ores variables linked to expert system benefits from the viewpoint of those working with them. The results show that although expected exper t system benefits are often realized, there are differences between be nefits expected and those actually realized. Copyright (C) 1996 Elsevi er Science Ltd