D. Morgan et al., WHAT MIDDLE MANAGERS DO IN LOCAL-GOVERNMENT - STEWARDSHIP OF THE PUBLIC TRUST AND THE LIMITS OF REINVENTING GOVERNMENT, PAR. Public administration review, 56(4), 1996, pp. 359-366
Can we afford to eliminate middle managers in local government? Dougla
s Morgan and colleagues argue that middle managers play distinctive ro
les as ''keepers of two functions'' that are essential to the health o
f our democratic polity: helping to define ''acceptable service'' and
making the delivery of public services accountable. The authors conten
d that current efforts to eliminate layers of middle management throug
h contracting out for services, privatizing, reinventing government, a
nd other mechanisms to reshape the role of democratic governance need
to be carefully informed and guided by a full understanding of the ess
ential functions that middle managers play in maintaining the healthy
functioning of our democratic order. They conclude that this steward-h
ip role will become increasingly more important as national and state
governments continue to decentralize the locus of responsibility for r
egulation and service delivery.