Ll. Latham et R. Perlow, THE RELATIONSHIP OF CLIENT-DIRECTED AGGRESSIVE AND NONCLIENT-DIRECTEDAGGRESSIVE WORK BEHAVIOR WITH SELF-CONTROL, Journal of applied social psychology, 26(12), 1996, pp. 1027-1041
Employees (N = 121) participated in this study of aggressive work beha
vior. Employees completed a performance-based test of self-control. Ag
gressive work behavior data were then collected over a 4-year period.
Self-control was related to client directed physically aggressive and
nonclient-directed aggressive behavior. Findings of this study provide
evidence on the usefulness of self-control in understanding aggressiv
e work behavior.