Quantitative methodology dominates the thinking of students planning d
issertations and theses to such an extent that there is a comparative
neglect of alternative approaches. The potential of qualitative approa
ches to provide either an informed critique of quantitative data, or s
tudies offering a much richer understanding of motivation and attitude
s towards information, was tested during 1994 in a small qualitative s
tudy in two Malawian rural communities. Flexible, open interview sched
ules were devised for use with individuals and groups of information u
sers and providers, and were tested in the field. The results of the f
ieldwork both confirmed and questioned earlier quantitative studies, a
nd made possible a firm recommendation to the Malawi National Library
Service (the local sponsor of the research). It is argued that the pro
ject is an effective model for practical, low-budget field research in
information studies, showing that well-prepared investigators can mak
e a worthwhile contribution to knowledge without automatically having
to collect and process statistical data.