Mm. Mckay et al., ADDRESSING THE BARRIERS TO MENTAL-HEALTH-SERVICES FOR INNER-CITY CHILDREN AND THEIR CARETAKERS, Community mental health journal, 32(4), 1996, pp. 353-361
This paper will outline a series of three research studies meant to id
entify factors related to child mental health service usage and barrie
rs to help seeking for urban minority children and their caretakers. I
n addition, this paper will describe the systematic development and ev
aluation of a telephone intervention strategy aimed towards increasing
overall attendance at initial intake appointments at an urban child s
erving agency. The first study explores differences in demographic var
iables, for two groups of children (n=450), those that came to an init
ial intake interview and those that requested child mental health serv
ices, but failed to come to any scheduled appointments. The second stu
dy evaluates a telephone engagement intervention meant to increase ini
tial attendance (n=54). Finally, the third study, more rigorously eval
uates the impact of an intensive telephone intervention on initial att
endance rates by randomly assigning families to the more focused telep
hone intervention or a ''business as usual'' telephone screening (n=10
8).