Focus group techniques are especially useful hi the study of human res
ponses to natural hazards, because of their ability to incorporate con
text, their open-ended format, and their ability to derive qualitative
insights. We convened two focus groups in South Dade County, Florida,
to probe reactions to hurricane Andrew's devastation in August of 199
2. Based on focus group conversations, me were able to elucidate emerg
ency behaviours as they relate to: first the diversity of attitudes an
d perceptions characteristic of the pre-impact period; secondly tire e
mergence of therapeutic and parasitic communities in the post-impact p
eriod; and thirdly the coping innovations associated with the need to
begin recovery. Such behavioural insights need to be incorporated in t
he emergency planning process to assure preparedness and to facilitate
the recovery operation.