Ja. Collings et Pj. Murray, PREDICTORS OF STRESS AMONGST SOCIAL-WORKERS - AN EMPIRICAL-STUDY, The British journal of social work, 26(3), 1996, pp. 375-387
Much of what is known about stress amongst social workers is anecdotal
and there is a dearth of systematic research findings on the subject.
This questionnaire study examined the perceptions of work-related str
ess, and factors contributing to high and low levels of stress, in a s
ample of 243 social workers drawn from four local authorities in north
ern England. The sample was broadly based in terms of a range of perso
nal background factors, and included social workers in urban, rural an
d semi-rural locations. A measure of overall stress was constructed en
compassing psychological and physical aspects, and which permitted an
analysis of the relative importance of predictor variables. A variety
of rating scales was used to assess aspects of the work environment an
d perceived stressors. The most powerful predictor of overall stress t
hat emerged related to the pressure involved in planning and reaching
work targets. The study also identified certain caseload and supervisi
on-related predictors of stress, but, apart from age and marital statu
s, personal background factors seemed of weak predictive power. Social
workers' perceptions of their image in society seemed an additional s
ource of pressure. The study findings suggest a need for combining org
anizational with individual oriented initiatives to combat stress.