Gj. Udo et Ic. Ehie, ADVANCED MANUFACTURING TECHNOLOGIES - DETERMINANTS OF IMPLEMENTATION SUCCESS, International journal of operations & production management, 16(12), 1996, pp. 6
Observes that in response to the growing global competition, many manu
facturing companies are in the process of adopting advanced manufactur
ing technologies (AMT) to improve their business operations. Notes tha
t, despite the increasing interest in AMT, few empirical studies have
been conducted to determine key success implementation factors. Presen
ts the results of an empirical study which surveyed manufacturing comp
anies in the USA to determine the critical success factors in the impl
ementation of AMT. Uses tangible and intangible benefits as indicators
of AMT implementation success measures. Classifies the determinants o
f AMT implementation success under four broad categories: the triple '
'C'' factors (communication, commitment and coordination), the houseke
eping factors (action plan, effective team, vendor support, cost justi
fication, functions integration and effective facilitator), the self-i
nterest factors (employee moral, satisfaction, belief in AMT and appro
priate reward), and the literacy factors (understanding of firm's busi
ness, training clarity of goals/objectives of AMT). Reveals from analy
sis of the responses that about 70 per cent of the variances in the su
ccess measures were explained by those determinants of AMT identified
in the study.