In a participative bureaucracy, group-based employee participation mec
hanisms provide opportunities to reexamine old routines and to take ad
vantage of informal shortcuts that employees have worked out on their
own. Instead of proving to be dinosaurs, older and larger bureaucratic
ally structured organizations are demonstrating a capability for adapt
ation and change and achieving new productivity advantages through suc
h participative structures. For small firms, a participative bureaucra
cy is complementary to the productive use of information technology in
the machining process.