As part of the OpenLabs (AIM 2028) programme a decision support system
(DSS) for laboratory capacity management has been developed. This DSS
contains a simulation module for determining the performance of plann
ing rules given the equipment and staffing of the clinical laboratory
and the demand for laboratory services. User requirements are discusse
d and a method is developed to (re-)define rules concerning various pl
anning decisions. To show the functionality of the simulation module s
ome simulation experiments are described.