Lay beliefs about illness, its causes and its treatment, do not necess
arily concur with medical knowledge, and can sometimes be highly idios
yncratic. These beliefs are likely to be influential in help-seeking,
in patients' attitudes to professional help, and in the manner in whic
h patients participate in the management of their illness. Clinicians
thus need to understand such lay beliefs and attitudes in order to eng
age their patients in treatment and to provide optimal care. Lay belie
fs are likely to be influenced by the individual's culture and hence a
lso by ethnic group. In attempting to understand the patient's beliefs
, the researcher or clinician runs the risk of ethnocentricity - viewi
ng the patient's culture inappropriately from the clinician's own pers
pective. In some senses, this applies to every clinical encounter - pa
tient and clinician always come from different cultures, in the broad
sense. Sensitive clinicians develop expertise at bridging this cultura
l gap and seeing the patient's problems from the latter's viewpoint. H
owever, more systematic investigation of beliefs and attitudes within
a given culture can be pursued using the anthropological technique of
ethnography. Ethnographic interviewing can yield qualitative data whic
h can then be taken further in quantitative studies. To minimise the r
isks of ethnocentricity, it may be appropriate to analyse such data no
t using customary statistical methods but non-linear multivariate data
analysis.