SELECTING THE RIGHT MEDIATOR

The success of a mediation and the ultimate outcome of a conflict ''de pend heavily on matching the right mediator to the right dispute,'' sa ys the author. This requires special skills and abilities on the part of the mediator. How do you know if the neutral you've chosen possesse s the proper attributes to satisfactorily resolve your dispute? The se lection process isn't cut-and-dried, but the author presents incisive tips on determining your special needs and finding the neutral who fit s them.