DETECTING SHORT PERIODS OF ELEVATED WORKLOAD - A COMPARISON OF 9 WORKLOAD ASSESSMENT TECHNIQUES

The present experiment tested the merits of 9 common workload assessme nt techniques with relatively short periods of workload in a car-drivi ng task. Twelve participants drove an instrumented car and performed a visually loading task and a mentally loading task for 10, 30, and 60 s. The results show that 10-s periods of visual and mental workload ca n be measured successfully with subjective ratings and secondary task performance. With respect to longer loading periods (30 and 60 s), ste ering frequency was found to be sensitive to visual workload, and skin conductance response (SCR) was sensitive to mental workload. The resu lts lead to preliminary guidelines that will help applied researchers to determine which techniques are best suited for assessing visual and mental workload.