INFORMATION ADMINISTRATIVE SUPPORT OF DECISION-PROCESSES IN ORGANIZATIONS

Twenty-four high-level managers, working with information administrati on, from twenty large organizations of different kinds, were interview ed about how they perceived information administration and present inf ormation administrative practices. ADP-managers saw greater promise in the concept of information administration than did information manage rs. Many informants were concerned that planned information administra tion could lead to control and restriction of the information flow rat her than to a supportive and facilitative approach. Furthermore, most informants reported various deficiencies in current information handli ng practices. The consequences of the results for improved IT use in o rganizations are discussed.