AUTOMATIC CLASSIFICATION OF E-MAIL MESSAGES BY MESSAGE TYPE

Authors
Citation
Ad. May, AUTOMATIC CLASSIFICATION OF E-MAIL MESSAGES BY MESSAGE TYPE, Journal of the American Society for Information Science, 48(1), 1997, pp. 32-39
Citations number
13
Categorie Soggetti
Information Science & Library Science","Information Science & Library Science","Computer Science Information Systems
ISSN journal
00028231
Volume
48
Issue
1
Year of publication
1997
Pages
32 - 39
Database
ISI
SICI code
0002-8231(1997)48:1<32:ACOEMB>2.0.ZU;2-8
Abstract
This article describes a system that automatically classifies E-mail m essages in the HUMANIST electronic discussion group into one of four c lasses, Question, Response, Announcement, or Administrative. A total o f 1,372 messages were analyzed. The automatic classification of a mess age was based on string matching between a message text and predefined string sets for each of the message types. The system's automated abi lity to accurately classify a message was compared against manually as signed codes. The Cohen's Kappa of .55 suggested that there was a stat istical agreement between the automatic and manually assigned codes.