M. Montalto, PATIENTS AND CARERS SATISFACTION WITH HOSPITAL-IN-THE-HOME CARE, International journal for quality in health care, 8(3), 1996, pp. 243-251
Aim: Hospital-in-the-Home Units (HHUs) offer acute care, such as the a
dministration of intravenous antibiotic therapy, to appropriate and co
nsenting patients in their homes, This study sought to determine the s
atisfaction of a group of patients and carers to a hospital in the hom
e program in Victoria, Australia. Method: A descriptive survey based o
n a telephone administered structured interview was conducted, Patient
s admitted to the HHU from December 1994 until the end of June 1995, a
nd their nominated carers, were approached for their participation 2-3
weeks after their discharge. Results: Patients: Surveys were complete
d for 67 of a total 79 patients (84.8%), A preference for the convenie
nce and comfort of home was the commonest reason cited for agreeing to
enter the HHU (45 or 67.2%), Almost all respondents (66) would use th
e service again if the opportunity arose, Benefits associated with the
home environment were the commonest perceived advantages of HHU care
(42, 62.3%), Carers: Sixty-five carers from a possible 79 were intervi
ewed, Most carers were women (spouses or mothers), and gave their occu
pation as home carer or retired, Sixty-two carers were confident in th
eir role in the HHU. A similar number stated that they would act as ca
rers again, and 61 would recommend the role to others. Conclusion: Thi
s study demonstrates that patient and carer preference will act as an
incentive in the development and acceptance of HHU care. Copyright (C)
1996 Elsevier Science Ltd.