TANK TRUCK CARRIER SELECTION BY BULK CHEMICAL SHIPPERS - AN EMPIRICAL-STUDY

Authors
HALL PK WAGNER WB
Citation
Pk. Hall et Wb. Wagner, TANK TRUCK CARRIER SELECTION BY BULK CHEMICAL SHIPPERS - AN EMPIRICAL-STUDY, Logistics and transportation review, 32(2), 1996, pp. 231-245
Citations number
41
Categorie Soggetti
Operatione Research & Management Science",Transportation
Journal title
Logistics and transportation review → ACNP
ISSN journal
00474991
Volume
32
Issue
2
Year of publication
1996
Pages
231 - 245
Database
ISI
SICI code
0047-4991(1996)32:2<231:TTCSBB>2.0.ZU;2-P
Abstract
This paper presents results of an investigation of criteria used by bu lk chemical shippers to select tank truck carriers. Findings indicate on-time pick up and delivery, equipment condition, willingness to impr ove service quality, and equipment availability are key selection crit eria. Such findings are valuable for shippers in better defining servi ce requirements. Carriers. in turn, will be able to more effectively d esign service packages to accommodate shipper needs.