QUALITY FUNCTION DEPLOYMENT AS APPLIED TO A HEALTH-CARE SYSTEM

Authors
RADHARAMANAN R GODOY LP
Citation
R. Radharamanan et Lp. Godoy, QUALITY FUNCTION DEPLOYMENT AS APPLIED TO A HEALTH-CARE SYSTEM, Computers & industrial engineering, 31(1-2), 1996, pp. 443-446
Citations number
4
Categorie Soggetti
Computer Application, Chemistry & Engineering","Computer Science Interdisciplinary Applications","Engineering, Industrial
Journal title
Computers & industrial engineering → ACNP
ISSN journal
03608352
Volume
31
Issue
1-2
Year of publication
1996
Pages
443 - 446
Database
ISI
SICI code
0360-8352(1996)31:1-2<443:QFDAAT>2.0.ZU;2-7
Abstract
Quality Function Deployment (QFD) is used in a health care system to d eploy the voices of the customers in understanding their requirements and to include them for continuous improvement of quality in services provided.