D. Apel et Y. Bartal, NURSING STAFF RESPONSES TO VIOLENT EVENTS IN CLOSED PSYCHIATRIC-WARDS- A COMPARISON BETWEEN ATTRIBUTIONAL AND COGNITIVE-NEO-ASSOCIATIONISTIC ANALYSES, British journal of social psychology, 35, 1996, pp. 509-521
This paper examines the behavioural response of nursing staff in psych
iatric wards to a patient's violent behaviour towards a staff member a
s a function of whether the patient's behaviour was presented as arbit
rary or not. The participants were 133 nurses. They were given two vig
nettes describing an arbitrary and a non-arbitrary behaviour of a pati
ent and were asked what the typical response in their ward to each eve
nt would be. The results show that when the patient's behaviour was pe
rceived as arbitrary staff was believed to respond with a therapeutic
reaction more frequently than to non-arbitrary behaviour. Moreover, pa
rticipants' professional characteristics played a greater role in the
non-arbitrary scenario. it is suggested that a therapeutic response to
a patient's violent behaviour requires a recognition that the patient
's behaviour is consistent with his/her role as a patient. The implica
tion of these results for Berkowitz & Heimer's (1989) cognitive-neo-as
sociationistic analysis is discussed.