Mc. Shan et al., BUSINESS PROCESS FLOW MANAGEMENT AND ITS APPLICATION IN THE TELECOMMUNICATIONS MANAGEMENT NETWORK, HEWLETT-PAC, 47(5), 1996, pp. 70-76
HP OpenPM is an open, enterprise-capable, object-oriented business pro
cess flow management system that manages business activities supportin
g complex enterprise processes in a distributed heterogeneous computin
g environment. it is a middleware service that represents a substantia
l evolution from traditional workflow technologies.