SOCIAL-WORK MANAGEMENT IN AN ERA OF DIMINISHING FEDERAL RESPONSIBILITY

The management of organizations in every sector including social servi ces, has changed vapidly in recent years. However, because social work management is practiced in organizations that ave typically funded di rectly or indirectly by the government, the current management challen ges ave particularly intense. These challenges result from changes in the U.S. economic and social structure, changes in public policy that have greatly increased the diversity and competitiveness of social ser vices providers, and the development of growing public discontent with government organizations. This article reviews these changes and chal lenges, considers two management approaches (total quality management- and reengineering), and discusses implications for social work.