BECOMING SOCIAL - EXPANDING SCENARIO-BASED APPROACHES IN HCI

Authors
CARROLL JM
Citation
Jm. Carroll, BECOMING SOCIAL - EXPANDING SCENARIO-BASED APPROACHES IN HCI, Behaviour & information technology, 15(4), 1996, pp. 266-275
Citations number
50
Categorie Soggetti
Ergonomics,"Information Science & Library Science","Computer Sciences, Special Topics",Ergonomics
Journal title
Behaviour & information technology → ACNP
ISSN journal
0144929X
Volume
15
Issue
4
Year of publication
1996
Pages
266 - 275
Database
ISI
SICI code
0144-929X(1996)15:4<266:BS-ESA>2.0.ZU;2-3
Abstract
Scenarios of use support the integration of cognitive and organization al approaches to human-computer interaction (HCI) by providing a rich representation of activity from which cognitive and organizational per spectives can be developed. In this paper, a 'cognitive' approach to s cenario-based analysis and design-one focused on causal relationships implicit in episodes of individual problem-solving and learning-is ext ended by emphasizing an organizational work view of social causes and effects.