CAN COMPUTERS BE TEAMMATES

Citation
C. Nass et al., CAN COMPUTERS BE TEAMMATES, International journal of human-computer studies, 45(6), 1996, pp. 669-678
Citations number
36
Categorie Soggetti
Psychology,Ergonomics,"Computer Sciences","Controlo Theory & Cybernetics","Computer Science Cybernetics
ISSN journal
10715819
Volume
45
Issue
6
Year of publication
1996
Pages
669 - 678
Database
ISI
SICI code
1071-5819(1996)45:6<669:CCBT>2.0.ZU;2-L
Abstract
This study investigated the claim that humans will readily form team r elationships with computers. Drawing from the group dynamic literature in human-human interactions, a laboratory experiment (n = 56) manipul ated identity and interdependence to create team affiliation in a huma n-computer interaction. The data show that subjects who are told they are interdependent with the compute; affiliate with the computer as a team. The data also show that the effects of being in a team with a co mputer are the same as the effects of being in a team with another hum an: subjects in the interdependence conditions perceived the computer to be more similar to themselves, saw themselves as more cooperative, were more open to influence from the computer, thought the information from the computer was of higher quality, found the information from t he computer friendlier, and conformed more to the computer's informati on. Subjects in the identity conditions showed neither team affiliatio n nor the effects of team affiliation. (C) 1996 Academic Press Limited