In the Canadian single-payer system, all hospital payments, including
payments for cardiac operations, are negotiated with the government an
nually. Each hospital is required to remain within 50 cases of its neg
otiated surgical target. Physicians are paid on a capitated basis and
are subject to penalties if negotiated targets are exceeded. There is
a computerized waiting list for cardiac operation, with patients class
ified by an urgency rating scale and objectives set for the maximum pe
riod for any given urgency category. Experience has shown that many pa
tients are delayed in the queue, waiting longer than expected for surg
ical procedures. Waiting times are not influenced by age, sex, or reop
erative status, but are influenced by factors such as the presence of
multiple risk factors, the number of diseased vessels, stability or un
stability of angina, left main coronary artery disease, and recent ang
ioplasty. Waiting time has not been shown to affect operative mortalit
y, the incidence of postoperative low-output syndrome, or length of ho
spital stay. Canada's 30-year experience with the provision of cardiac
services under managed care may provide useful information to hospita
ls and physicians in the United States currently confronting capitatio
n. The following overview focuses on two critical issues: negotiation
of costs and management of patient waiting lists.