Process Safety Management (PSM) programs are expected to reduce the pr
obability and severity of hazardous incidents. This paper presents a r
eal life incident that occurred in a plant before a PSM program was pu
t in place. A detailed description of the incident is provided with ap
propriate discussions of noncompliance with the PSM rule. Finally, the
paper provides a theoretical scenario where a fully operational PSM p
rogram would have prevented the incident. The case history and discuss
ion provided in this paper also reinforces the concept of maintaining
process and equipment integrity through multiple barriers of safety. A
fully operational PSM program represents such a multiple barrier safe
ty system. The incident occurred in a high temperature boiler in a pro
cess plant. The incident was caused by a sequence of four occurrences
that combined to cause the boiler to lose water level and have serious
internal and tube damage. The problem was not detected until a mechan
ic who was going to work on the feed pump realized that there was flam
es coming out of the boiler stack. The mechanic told the operator abou
t the problem and boiler was manually tripped. The boiler feedwater pu
mp was not blocked in until 30 minutes after the incident was over. If
this pump was started during or directly after the incident, the addi
tion of boiler feedwater to the over-heated boiler would have certainl
y caused and explosion. At the time the incident was reported there we
re 8-10 employees in the area of the boilers.