In the insurance industry, claims tend to constitute the major proport
ion of the total annual outgoings across almost all product lines. Thi
s preliminary study develops a cost function of insurance claims and a
pplies the model to 1988-93 data from the UK life insurance industry.
In general, the results support the hypothesis that larger life insura
nce firms on average face bigger claims-to-premium ratios than smaller
firms. There is also evidence of a positive relationship between clai
ms and the degree of specialization in the provision of life insurance
products. Finally, there is clear support for the view that stock fir
ms have a less severe claims experience than mutuals. We conclude that
the model provides intuitive insights into the determinants of insura
nce claims which could help to stimulate and direct further research.