Objective: The increasing need for single-donor platelet concentrates
makes it necessary to motivate platelet donors to donate regularly. Th
e authors examined the contentment of existing donors in order to crea
te a basis for improvements and to raise the attractiveness of donatio
n. Design: Open empirical data acquisition. Setting: Institute for Tra
nsfusion Medicine at the General Hospital Vienna. Participants: 211 pl
atelet donors. Interventions: Interview with a self-developed question
naire. Results: Whereas donors rate the work of the staff as being ver
y good, they are less content with the surroundings in the pheresis un
it. Younger and higher-educated donors as well as persons who have bee
n donating for less than 5 years show more negative ratings than compa
rable groups. The financial compensation is important to ensure a high
donation frequency. Conclusions: The attractiveness of donation could
be raised by improving certain aspects of donation. In order to ensur
e a high donation frequency donors should be granted a financial compe
nsation, as otherwise particularly younger donors, who are more likely
to be seronegative for antibodies to CMV, would not donate any more o
r at least not that often.