Jk. Burgoon et al., INTERPERSONAL DECEPTION .12. INFORMATION MANAGEMENT DIMENSIONS UNDERLYING DECEPTIVE AND TRUTHFUL MESSAGES, Communication monographs, 63(1), 1996, pp. 50-69
Interpersonal Deception Theory (IDT) proposed that among the strategie
s deceivers use to create credible messages is information management.
Delineated here are five fundamental dimensions along which verbal co
ntent and style can be altered to manage information: (1) completeness
(informational and conversational), (2) veridicality (actual and appa
rent), (3) directness/relevance (semantic and syntactic/pragmatic), (4
) clarity (semantic and syntactic/pragmatic), and (5) personalization.
Two studies employing encoding and decoding methodologies are present
ed that assess the degree to which (1) senders can vary discourse on d
emand along these dimensions and (2) receivers (observers) can recogni
ze such variations. Participants in the first experiment engaged in se
parate truthful and deceptive interviews; during the latter, they enac
ted one of three different forms of deception (falsification, equivoca
tion, concealment) representing different combinations of the five dim
ensions. Participants in the second experiment gave truthful and decep
tive answers during a single interview and again enacted different dec
eption forms. Participants and observers then rated interviewee respon
ses on the five dimensions. Results from both studies confirmed that d
eceptive communication is less complete, honest (veridical), direct/re
levant, clear, and personalized (attributable to the speaker) than tru
thful communication. Falsifications were the least truthful but seen a
s most complete. Equivocations were the least clear and direct/relevan
t and seen as such. They were also seen as the most personalized. Find
ings are discussed in light of IDT, McCormack's Information Manipulati
on Theory, and Jacobs, Dawson, and Brashers' replication of McCormack'
s work.