Gj. Okeefe et Bk. Sulanowski, MORE THAN JUST TALK - USES, GRATIFICATIONS, AND THE TELEPHONE, Journalism and mass communication quarterly, 72(4), 1995, pp. 922-933
This study examines gratifications sought from telephones and variatio
ns in behavioral patterns of telephone use. Such research is increasin
gly important as telephones become a mixed mass-media, interpersonal c
ommunication channel, The results of a survey of Midwestern adults del
ineate social, entertainment, and instrumental dimensions of telephone
use. Uses vary considerably across specific demographics.