Kl. Ong et Rm. Lee, A DECISION-SUPPORT SYSTEM FOR BUREAUCRATIC POLICY ADMINISTRATION - ANABDUCTIVE LOGIC PROGRAMMING APPROACH, Decision support systems, 16(1), 1996, pp. 21-38
Citations number
40
Categorie Soggetti
System Science","Computer Science Artificial Intelligence","Operatione Research & Management Science","Computer Science Information Systems
A bureaucracy can be viewed as a set of policies that governs the acti
vities of its people. The purpose of these policies is to improve oper
ational effectiveness and efficiency. However, manual administration o
f these policies is a tedious and often overwhelming task because it i
s too cognitively demanding to keep track of the complex relationships
between the policies. As a result, these policies often consist of ma
ny inconsistencies (conflicts) as they evolve because there is no auto
mated means to aid the administrators in detecting inconsistencies. In
this paper, we present an approach that uses abductive logic programm
ing for building a decision support system for the administration of b
ureaucratic policies. The system will help administrators decide the c
onsistency of a policy with respect to the current set of policies and
hence, prevent the introduction of inconsistent policies.