S. Althaus, OPINION POLLS, INFORMATION EFFECTS, AND POLITICAL EQUALITY - EXPLORING IDEOLOGICAL BIASES IN COLLECTIVE OPINION, Political communication, 13(1), 1996, pp. 3-21
Much of the recent literature about political knowledge and public opi
nion concludes that the low information levels of the American public
are benign to the workings of democracy. However, this study finds tha
t the information resources possessed by rival publics are critical de
terminants of how loudly their preferences are voiced in policy-orient
ed survey questions. Ill-informed respondents tend to select ''no opin
ion'' more frequently and, when they provide responses, answer more ra
ndomly than the well informed. Because of this, numerically small publ
ics who have large proportions of well-informed constituents can signi
ficantly influence the frequency marginals of information-dependent qu
estions. As informed persons also tend to be affluent, respondents fro
m higher income groups can act as ''informed minorities'' that cause o
pinion marginals to overstate the magnitude of economically conservati
ve opinion in a population.