Ok. Ngwenyama et al., SUPPORTING FACILITATION IN GROUP SUPPORT SYSTEMS - TECHNIQUES FOR ANALYZING CONSENSUS RELEVANT DATA, Decision support systems, 16(2), 1996, pp. 155-168
Citations number
33
Categorie Soggetti
System Science","Computer Science Artificial Intelligence","Operatione Research & Management Science","Computer Science Information Systems
In this paper, we present a set of techniques and an approach to suppo
rt the facilitator in building consensus during group decision making
in computer supported group work. The approach utilizes data about eac
h participant's expressed preferences (scores and ranks) for a set of
decision alternatives under consideration. The data are analyzed to pr
ovide the facilitator with information about the level of group consen
sus, coalescing of subgroups, and areas of strong disagreement. An ill
ustration from a real-world case situation demonstrates the approach.