SUPPORTING FACILITATION IN GROUP SUPPORT SYSTEMS - TECHNIQUES FOR ANALYZING CONSENSUS RELEVANT DATA

Citation
Ok. Ngwenyama et al., SUPPORTING FACILITATION IN GROUP SUPPORT SYSTEMS - TECHNIQUES FOR ANALYZING CONSENSUS RELEVANT DATA, Decision support systems, 16(2), 1996, pp. 155-168
Citations number
33
Categorie Soggetti
System Science","Computer Science Artificial Intelligence","Operatione Research & Management Science","Computer Science Information Systems
Journal title
ISSN journal
01679236
Volume
16
Issue
2
Year of publication
1996
Pages
155 - 168
Database
ISI
SICI code
0167-9236(1996)16:2<155:SFIGSS>2.0.ZU;2-N
Abstract
In this paper, we present a set of techniques and an approach to suppo rt the facilitator in building consensus during group decision making in computer supported group work. The approach utilizes data about eac h participant's expressed preferences (scores and ranks) for a set of decision alternatives under consideration. The data are analyzed to pr ovide the facilitator with information about the level of group consen sus, coalescing of subgroups, and areas of strong disagreement. An ill ustration from a real-world case situation demonstrates the approach.