A QUALITY POLICY FOR AMERICA

Authors
LEVINE DI HELPER S
Citation
Di. Levine et S. Helper, A QUALITY POLICY FOR AMERICA, Contemporary economic policy, 13(2), 1995, pp. 26-37
Citations number
38
Journal title
Contemporary economic policy → ACNP
ISSN journal
10743529
Volume
13
Issue
2
Year of publication
1995
Pages
26 - 37
Database
ISI
SICI code
1074-3529(1995)13:2<26:AQPFA>2.0.ZU;2-H
Abstract
This paper describes Total Quality Management (TQM) and its benefits. It then outlines a three-point proposal for a national quality policy: (i) implementing TQM throughout the U.S. government, (ii) creating a set of nationally recognized certifications for employees' quality ski lls, (iii) creating a set of nationally recognized supplier quality ce rtifications.