QUALITY AND ACCESS IN THE MANAGED BEHAVIORAL HEALTH-CARE INDUSTRY

Building on a study of the costs of behavioral healthcare under manage d care first released in the March/April, 1994 issue of this journal, the American Managed Behavioral Healthcare Association has now turned its attention to two other fundamental issues in healthcare reform: ac cess and quality. The following study presents data indicating how man aged behavioral healthcare plans assure quality and access in such are as as response time, accreditation, provider credentialing, patient sa tisfaction and outcomes measurement.