Rj. Deluga, SUPERVISOR TRUST BUILDING, LEADER MEMBER EXCHANGE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR, Journal of occupational and organizational psychology, 67, 1994, pp. 315-326
This study employed social exchange and equity theory to investigate t
he connection among supervisor trust building activity, leader-member
exchange (LMX) quality, and subordinate organizational citizenship beh
aviours (OCB). Survey data were collected from 86 subordinate-supervis
or dyads employed in a variety of organizations. First, perceived fair
ness emerged as the supervisor trust building behaviour most closely a
ssociated with OCB. Contrary to the prediction, fairness perceptions w
ere not positively associated with LMX quality. Finally, LMX quality w
as positively related to subordinate OCB. Social exchange and equity t
heory were used to interpret the findings. Implications and future res
earch directions are outlined.