The effectiveness and costs of care for hypertension are examined in a
stratified random sample of 3,087 patients from a network of 32 Veter
ans Affairs Hypertension Screening and Treatment Clinics (HSTP). Durin
g 2.5 years of follow-up, 66% and 88% of patients, respectively, had m
ean diastolic blood pressure (DBP) levels of 90 or 95 mm Hg or less; 7
3% remained fully in care; and the mean cost of ambulatory care per pa
tient-year was $647 in 1989 dollars. Higher follow-up DBP levels were
found in patients who were younger, had higher DBP levels, or were rec
eiving medication on their first visits to a clinic, were receiving mo
re intense treatment regimens at the beginning of the follow-up period
, or had been under the care of the clinic for shorter periods. Patien
ts who were more likely to remain in care were older, received more in
tense treatment regimens, had prior cardiovascular complications, or h
ad been under the care of the clinic for a longer time. Higher annual
costs were associated with higher entry DBP levels, shorter durations
of care, more intense regimens, and prior cardiovascular complications
. Overall, patient characteristics explained 13% of the variance in me
an follow-up DBP, and 31% of variance in costs. Wide variations were f
ound among clinics in clinical outcomes and costs. After controlling f
or differences in patient characteristics, clinic characteristics asso
ciated with better blood pressure control were more frequent clinic vi
sits, shorter waiting times, more time spent in patient counseling, ha
ving therapists who had a single supervisor, and better staff satisfac
tion. Greater success in keeping patients in care was achieved by clin
ics that scheduled more frequent visits, sent reminders after broken a
ppointments, held regular staff meetings, had more clinic visits per f
ull-time equivalent, prescribed fewer medications per patient, treated
DBP levels only if they were 95 mm Hg or higher, and exhibited better
staff satisfaction. Lower costs, with no evidence of adverse effects
on clinical outcomes, were associated with shorter visits, less freque
nt blood chemistry tests, and less involvement by the clinic director
in direct patient care.