Aa. Marshall et Rc. Smith, PHYSICIANS EMOTIONAL-REACTIONS TO PATIENTS - RECOGNIZING AND MANAGINGCOUNTERTRANSFERENCE, The American journal of gastroenterology, 90(1), 1995, pp. 4-8
Traditionally, physicians have been socialized to repress emotional re
sponses to patients in an effort to maintain clinical objectivity, In
this article we call into question that assumption, maintaining that r
ather than being;hindrances such natural responses can be facilitators
to the development of stronger physician-patient relationships. We fo
cus on the concept of countertransference, defined here broadly as inc
ompletely recognized emotional reactions a physician has toward a pati
ent or his/her circumstances. In this article we differentiate between
internally-focused and externally-focused countertransference. Intern
ally-focused countertransference refers to unrecognized reactions that
reflect the unique psychological state of the physician, whereas exte
rnally-focused countertransference focuses on the reactions that prima
rily derive from the behaviors or other characteristics of the specifi
c patient or circumstances, We conclude by presenting a 3-step strateg
y for recognizing and managing countertransference responses to patien
ts.