When a college or university decides to embark on a marketing program,
the first critical step in that program is market research. Yet marke
t research is too often avoided because finding the time, resources, a
nd expertise to conduct that research seems overwhelming. This article
demonstrates that any college or university can accomplish effective
market research by using resources available within its own institutio
n. Using intra-institutional resources means that effective market res
earch can be accomplished with minimal cost and a manageable amount of
time.