K. Begley et al., DEVELOPMENT AND EVALUATION OF AN INVENTORY FOR RATING CLIENT SATISFACTION WITH OUTCOME IN HIV COUNSELING - THE ALBION-CENTER SCALE, Patient education and counseling, 24(3), 1994, pp. 341-345
We developed an inventory for rating client satisfaction with outcome
in HIV counseling, based on interview responses with clients, The resu
lting 19-item scale was subject to factor analysis and four factors, a
ccounting for 56% of the variance, emerged, The factors described dime
nsions of Perception of progress and improved mood; Recognition of a s
pecific need for counseling; Behavior change from counseling; and Coun
seling climate. Factor-scored scales were significantly associated wit
h time in counseling and for the Specific need for counseling scale, H
IV-seropositive respondents had a significantly higher score. Scale re
liabilities (Cronbach's alpha) were between 0.85 and 0.50. Concurrent
administration with the Counseling Evaluation Inventory indicated that
there were significant correlations between the two scales.