Mw. Bastos et C. Fletcher, EXPLORING THE INDIVIDUALS PERCEPTION OF SOURCES AND CREDIBILITY OF FEEDBACK IN THE WORK-ENVIRONMENT, International journal of selection and assessment, 3(1), 1995, pp. 29-40
This study reports on the construction of an instrument to assess indi
viduals' perceptions of feedback from various sources in a work enviro
nment, and to investigate the effects of the sources' credibility on t
hose perceptions. Six dimensions were found to reflect the sources of
feedback and the type of information they convey, and 10 dimensions we
re found to represent the degree of credibility the individual attribu
tes to the sources of feedback. Data collected from a heterogeneous sa
mple of 706 employees in the UK and Brazil were analysed to establish
the reliability and construct validity of the questionnaire.